Monday, March 28, 2011

An Internal FaceTime error occurred... solved.

For those of you that have downloaded FaceTime for Mac from the Mac App Store and have been wondering what this means? "An Internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again." and you have been racking your brain in figuring out how to get the app working again?
I have the solution to this vexing problem, Go to /Applications, then right-or ctrl-click on FaceTime.app and choose Show Package Contents next double-click on the Contents folder, then double-click on the LaunchAgents folder, find the .plist file called "com.apple.imagent.plist" and copy this file in /Users/yourusername/Home/Library/LaunchAgents.
There is another file that you need to copy there as well, but that file on some Macs may or may not be installed, that file is called "com.apple.apsd.plist". If you don't have that file installed on your Mac, you may have to download it. You can go to Google or your favorite search engine and search for the file that I mentioned. Once you download the file it will be called "com.apple.apsd.plist.txt". Now find the file you just downloaded and do a Get Info (Cmd-I) on it and rename it "com.apple.apsd-ft.plist". Put this file in /Users/yourusername/Home/Library/LaunchAgents and start FaceTime. If you see your camera light turn on and see your face, just sign in with your Apple ID or MobileMe account and you're all set.

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